buybuy BABY and Bed Bath & Beyond FAQS

    Payments

      Yes, Bed Bath & Beyond Mastercard can be used anywhere Mastercard is accepted.

      No, Bed Bath & Beyond or buybuyBABY gift cards are only able to be used at a Bed Bath & Beyond or buybuyBABY website or stores.

      No, Bed Bath & Beyond or buybuyBABY My Funds are only able to be used at a Bed Bath & Beyond or buybuyBABY website or stores.

      No, Bed Bath & Beyond or buybuyBABY rewards certificates are only able to be used at a Bed Bath & Beyond or buybuyBABY website or store.

      No, Bed Bath & Beyond or buybuyBABY store merchandise credits are only able to be used at a Bed Bath & Beyond or buybuyBABY website or store.

      Yes, Kroger Mastercard can be used anywhere Mastercard is accepted. Customers earn a 2% cash back on all Kroger.com purchases when using the Kroger Mastercard.

      No, currently Kroger gift cards cannot be used at our online check out for a form of payment.

    Refunds & Returns

      No, Bed Bath & Beyond and buybuy BABY merchandise purchased at Kroger.com or family websites cannot be returned or mailed back to Kroger or Kroger family of stores locations. To initiate a return CLICK HERE to access your Kroger.com account.

      No, Bed Bath & Beyond and buybuy BABY merchandise purchased at Kroger.com or family websites must be returned through our online return process. Merchandise cannot be returned to Bed Bath & Beyond and/or buybuy BABY stores. To initiate a return CLICK HERE to access your Kroger.com account.

      To initiate a return CLICK HERE to access your Kroger.com account.

      Purchases must be returned within 30 days in new or like new condition.

      The following items must be new and unused with all original packaging: Clothing (all tags present), car seats and strollers, breast pumps (must be sealed), pack-n-plays, swings, high chairs, bouncers, baby seats and walkers/entertainers.

      At this time, Bed Bath and Beyond & buybuy BABY products purchased through Kroger.com or a Kroger Family of Companies website will not qualify for exchanges

      No, Bed Bath and Beyond or buybuy BABY orders purchased from Kroger.com or Kroger Family of Companies website cannot be cancelled or modified once the order has been submitted. We will provide customers with a shipping label to return the item at no charge Refunds will be processed within five (5) to seven (7) days of the item being received. New orders can be placed for additional item(s) needed. To initiate a return, CLICK HERE to access your Kroger.com account.

    Shipping & Delivery

      Yes. Once an order is placed, Customers are not able to modify or change a shipping address. We currently do not have a “send as gift” option at check out.

      Customers can check their Purchase History within their Kroger account for verification. Click here to access your Kroger.com account purchase history.

      Customers will be able to track their orders using tracking details that are provided via email with each shipment.

      Please log into your account and initiate a refund with Bed Bath & Beyond. You may also call the Kroger customer service line and an agent will be able to assist you. Kroger Customer Service line: 1-800-576-4377

      Please log into your account and initiate a refund with Bed Bath & Beyond. You may also call the Kroger customer service line and an agent will be able to assist you. Kroger Customer Service line: 1-800-576-4377

      Certain orders/items will require a signature as determined by our shipping department.

    Gift Registry

      At this time, customers cannot create registries online or in stores.

      No, Bed Bath & Beyond and buybuy BABY registries are not available to view on Kroger.com or Kroger Family of Companies websites. If a registry item is available from Bed Bath & Beyond or buybuy BABY on Kroger.com, it can be purchased on Kroger.com, however it will not reflect on the Bed Bath & Beyond or buybuy BABY registry.

    Pricing, Promotions & Total Rewards

      At this time, Bed Bath & Beyond and buybuy BABY coupons are not valid at Kroger.com or Kroger Family websites or stores. However, purchases made on Kroger.com or family of websites qualify for Free Shipping and Kroger Fuel Points.

      No. the pricing found on Kroger.com or Kroger Family of Companies website is the valid price.

      Yes, all Bed Bath & Beyond and buybuy BABY purchases on Kroger.com or a Kroger Family of Companies website qualify for Kroger Fuel Points.

    General

      Customers will be able to select from a wide variety of goods for the home, including bedding, bathroom accessories, home décor, and storage options, as well as baby products, including baby gear, clothing and furniture. The initial launch will include thousands of Bed Bath & Beyond and buybuy BABY's best-selling national and Owned Brand items. CLICK HERE to shop.

      No, Bed Bath & Beyond gift cards are only available to purchase at Kroger.com through Pick Up, in select locations. buybuy BABY gift cards are currently not available for online purchase at Kroger.com.

      No, all Bed Bath & Beyond and buybuy BABY orders purchased through Kroger.com or a Kroger Family of Companies website, will be shipped directly to customers.

      No, Bed Bath & Beyond’s BEYOND+ benefits are not valid online or in store. Purchases made on Kroger.com or a Kroger Family of Companies website qualify for free shipping and Fuel Points.